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This Mobile Phone Number already exists

Regular Visitor

This Mobile Phone Number already exists

I am trying to verify my phone number on my new account and am getting error: SH400.70.3: This Mobile Phone Number already exists. I believe my number is linked to an account from a few years ago and I would like to know how to unlink it.

 

Rusty S.

Official Employee

Re: This Mobile Phone Number already exists

Hi RustyLogix, I would like to look into this further for you.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: This Mobile Phone Number already exists

Hi RustyLogix, thank you for working with me through private message and please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!