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I just started to research creating a tripple play with Comcast. We currently have internet through comcast. 

I start comparing and find a great 24 month agreement for phone, internet and TV.  Then the site asks me my  address, I follow the pre-existing customers track.  It now has changed my deal, and limited my choices. All plans were 20 plus dollars more than the orignal and not as accomindating to what I originally picked out.  It definatly was not a computer issue, it was delebrate.  When I clicked  the back button I could not go back any  past a certain screen. frustrating and disrespectful. 

Official Employee

Re: Switch-o-roo

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.