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Sorry a communication error has occurred

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Sorry a communication error has occurred

When I try to access my account on the xfinity page, I keep getting this error message
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Official Employee

Re: Sorry a communication error has occurred

Hello yougjoon0953, thank you for reaching out here and welcome to the forums.   I would like to help troubleshoot this error further for you, could you please send me a private message with your full name to begin?

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Sorry a communication error has occurred

Hello youngjoon0953, I haven't heard from you but please reach back out if you still need assistance, we are here to help!

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!