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Soooooo when are you going to make online chat an option?

New Poster

Soooooo when are you going to make online chat an option?

Been trying to utilize online chat since going into a store is a 90 minute or more drain of my life and been ripped off too many times with over the phone.  Keeps telling me that the phone numebr isn't valid - there's no section for me to enter in my phone number AND my number is registered to my account.  I don't know why I bother anymore.