Hi drgrover2, I can help with your online account. Please send me a private message with your full name to begin.
Hello, holgado2. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with the My Account app or website. I can certainly look into this for you. I see you send in a PM and I will continue to work with you through there.
I'm glad I was able to assist you, holgado2. If you ever need further assistance don't hesitate to reach out to us.