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Re: H400.70.3: This Mobile Phone Number already exists.

New Poster

Re: H400.70.3: This Mobile Phone Number already exists.

I'm having the same problem. It says my account is 75% complete but when I try to add the phone # for verification it says my phone # is already associated with another xfinity account? How can I fix this?

Official Employee

Re: H400.70.3: This Mobile Phone Number already exists.

Hello Raelyn, thanks for reaching out! I can further assist with getting your number linked. Can you please send me a Private Message including your first and last name, as well as the phone number you need linked? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: H400.70.3: This Mobile Phone Number already exists.

SH400.70.3: This Mobile Phone Number already exists.