I'm having the same problem. It says my account is 75% complete but when I try to add the phone # for verification it says my phone # is already associated with another xfinity account? How can I fix this?
Hello Raelyn, thanks for reaching out! I can further assist with getting your number linked. Can you please send me a Private Message including your first and last name, as well as the phone number you need linked?
To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.