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Re: Account can't sign in

New Poster

Re: Account can't sign in

Hi

 

I am new to Xfinity. I cannot sign in to my account. I see this is a common problem, but I do not see an answer. I already cleared my cookies etc.  It did not help.

Please tell me what to do.

 

 

Official Employee

Re: Account can't sign in

Hi sandygarf, I would like to investigate this further for you.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Account can't sign in

Hi sandygarf,  I haven't heard from you, but please reach back out if you still need help and we will gladly assist.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!