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Primary and Secondary users seem to be mixed up.

New Poster

Primary and Secondary users seem to be mixed up.

My wife was originally the account holder and primary user.  She attempted to make me the primary user so I could make changes to the account.  Now I login and it says "Hi Eileen" which is my wifes name and if I forward emails from my email account they come through as from EILEEN.  Other information also seems to be mixed up.  I really do not know what is going on, but from looking through some other forums there seems to be similar issues with multiple databases, but I do not know.  Any suggestions on how to get this straightened out?

Official Employee

Re: Primary and Secondary users seem to be mixed up.

Hi Billsmith, I will look into this for you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you