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I'm having trouble logging in to my account.

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I'm having trouble logging in to my account.

xfinityfail.jpg

 

I get this error constantly, I tried changing my password and using links in email, there's no account# associated with my account in my email and can do 2factor but there is not

a way to initiate any type of account recovery. so this is where I will ask a question. 

Can this be fixed? 

The chat help system also asks for an account# and requires the field to be filled, but there is no field to enter it. just name and phone # /description of problem

 

 

 

 

 

Admin1

Re: I'm having trouble logging in to my account.

Hi Daschesc -- I can help you with your login issue. Please send me a PM with your name, either account number or linked phone number, and username you're signing in with. I will review your information to see what's causing this error.

 

Click my name (ComcastZach) and click Private Message Me.