I recently moved and asked Comcast to transfer my account to my new address. Now my old account redirects to Wi-Fi on Demand, and I have no way to access any account for my new address. The system says the account number on my paper bill does not exist. I have no way to see or pay my bill online.
Hello metacord1. Thank you for joining the Xfinity Forums and for creating your first post! We're glad you're here.
I can assist with migrating your user credentials to your new account. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.