Community Forum

How do I update my billing address?

New Poster

How do I update my billing address?

HI,

 

My billing address is set as my former residence. I'd like to update it to be the same as the address of service. How can I make the update?

 

THank you,

Steve Srotir

Regular Contributor

Re: How do I update my billing address?

When logged into XFINITY|My Account, Search Help & Support points to Chat: http://www.xfinity.com/support/contact-us/ or Local Store: https://www.xfinity.com/Localization/Localize.cspx?Referer=%2fcustomers%2fcontactus%2fpaymentcenter%...

 

Joe V
(not a Comcast employee, just another paying customer)
AddressChange.jpg
Official Employee

Re: How do I update my billing address?

 

sasrotir8W9, do you still need help with this? If so, send me a private message please. 

New Poster

Re: How do I update my billing address?

Hi Ken,

My bills show up to my old address and I’d like to update so they come to my new address where I receive service. I don’t get how to do that. Can you help?

Thanks,
Steve
Official Employee

Re: How do I update my billing address?

@sasrotir8W9 - Yes, we can help. Please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.