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Hi, it looks like you are a Netflix customer. Please us at 1-800-XFINITY and we can help.

New Poster

Hi, it looks like you are a Netflix customer. Please us at 1-800-XFINITY and we can help.

I recently upgraded to the Super Triple Play and now I am seeing the following error in some areas of the Xfinity My Account (i.e. manage my plan):

 

Hi, it looks like you are a Netflix customer. Please us at 1-800-XFINITY and we can help.

Official Employee

Re: Hi, it looks like you are a Netflix customer. Please us at 1-800-XFINITY and we can help.

Hi sniezgoda, I can look into this for you. Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
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Official Employee

Re: Hi, it looks like you are a Netflix customer. Please us at 1-800-XFINITY and we can help.

He sniezgoda,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!