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Help fix the account login issue ("Sorry, a communication error has occurred")

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Help fix the account login issue ("Sorry, a communication error has occurred")

Asking for help here on a common problem:  I cannot sign in to my account anywhere to adjust my auto-billing settings, etc.  It always says "Sorry, a communication error occurred. We have been notified..."

 

Please help me fix this! Thank you =)

Official Employee

Re: Help fix the account login issue ("Sorry, a communication error has occurred")

Hi, jbl888! I can certainly assist with the login issue. Could you please private message me your full name, the account holder's name as it's listed on the billing statement. Click on my name ComcastElla, then click Send a message.  Thank you for posting!


I am an Official Comcast Employee.
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