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Having trouble connecting

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Having trouble connecting

I don't understand why my account can't log in normally, This does not allow me to purchase wifi                Please chat with me via Email: <Edited> 屏幕快照 2019-03-04 下午7.57.54.png

 

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Official Employee

Re: Having trouble connecting

Hello, I can look into this for you.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Having trouble connecting

Hi HarryGod, thank you for your private message and please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!