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False advertising and misleading information on the site

New Poster

False advertising and misleading information on the site

When purchasing a new service, you are presented with the full channel listing, it shows what each package included. Apparently, the package does not always include what it says it does though, which is a pretty big issue when purchasing a new service or upgrade. It will list HD channels and never mention that they are only included if you do something else, only to find out that you have gotten a great bait and switch from Comcast. After you get past that lie you get to the next one, the HD box. In the image you can see that the HD box is priced at $0.00, in reality it is $10 per month because of a bait and switch typical of Comcast.

 

There would be an image of the $0.00 price charged for the HD box, but comcast is censoring me and won't allow the image in this forum.

 

For anyone reading this, I would suggest not using comcast or being sure you look at every single little detail and going into the store to get every item you are actually getting spelled out for you. I was given a bait and switch here telling me on my channel list that I would have a full complement of HD channels only to find out that it would cost me even more than the exorbitant fees of comcast, so I ended up having to spend an hour and a half of my day on the phone with Comcast to get my cable canceled and only have internet again. Good luck all, I hope your experience with Comcast is better than mine.

 

 

 

New Poster

Re: False advertising and misleading information on the site

I completely agree. I am not having fun with xfinity right now because of the same deception.

I don't like dishonest companies. I plan to go to a different provider after my contract ends.

New Poster

Re: False advertising and misleading information on the site

Same thing here. I just recently received a promotional brochure in the mail and called to inquire about it. I was told different deals and that the one onthe brochure doesn't exist. Cable is super expensive and not worth the purchase. In the next ten years the boomers are not going to be around anymore and people are switching over to affordable streaming services. Comcast is doing a disservice gouging loyal customers.