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Endless login loop for XFinkityMobile

New Poster

Endless login loop for XFinkityMobile

I am having this issue for last 3 days, when i login to Xfinity it is fine and can browse b ut when i click on Manage Mobile account it runs an endless loop, have tried 3 different computers, browser, phones but no use.

 

All i am trying to do is download my last mobile, reached out customer care but they are cluekless and pretend they never heard of this and can't help.

New Poster

Re: Endless login loop for XFinkityMobile

It has been more than a week now, i am not able to login to xfinity.com/mobile as it runs a loop forever. Called tech support multiple times and no use, post this here and no one bothered to reply.

Silver Problem Solver

Re: Endless login loop for XFinkityMobile


@nitsharma wrote:

It has been more than a week now, i am not able to login to xfinity.com/mobile as it runs a loop forever. Called tech support multiple times and no use, post this here and no one bothered to reply.


call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Endless login loop for XFinkityMobile

Called them again as per your suggestion and they don't even understand what i am asking here, looks like this will be unresolved in my life time :-)