Community Forum

Deleting an old account from my current login...

Highlighted
Regular Visitor

Deleting an old account from my current login...

I need help fixing my Xfinity Login. There are two accounts linked to it, and I would very much like to only have one, my new account, linked to it. I have noticed other users being helped with this, and I hope that I too can be helped since I have called 3 times already and still no fix to my issue, even though I was told every time it was an easy fix, it apparently isn't. Any help would be greatly appriciated.

Official Employee

Re: Deleting an old account from my current login...

Hi gijoe2cool, thank you for reaching out here on our community forums. I have responded to your private message.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Deleting an old account from my current login...

Hi gijoe2cool, I haven't heard from you  but please reach back out if you still need assistance.

 

thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!