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Communication error has occurred

Regular Visitor

Communication error has occurred

I keep getting an error whenever I log into the xfinity website. The error says "Sorry, a Communication error has occured". I see a lot of people get this error - could someone help me resolve this?
Official Employee

Re: Communication error has occurred

Hi Bingjm1993. Thank you for visiting and posting on our Forum. I can assist with troubleshooting your communication error. I have received and responded to your private message. 

 

Please know that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Communication error has occurred

Hello Bingjm1993, I haven't heard from you but please reach back out if you still need assistance and we will gladly assist.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!