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Cant login to account due to error

New Poster

Cant login to account due to error

Every time i try to login i get a message saying i cant login due to communication error, ive been trying at it for a week and a half.

Official Employee

Re: Cant login to account due to error

Thank you for using the Xfinity Forums for your question and I understand how this can be frustrating. I would like to look at your account if you don't mind and see what these changes are in your fees. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".


I am an Official Comcast Employee.
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