Community Forum

Cant login to account due to error

New Poster

Cant login to account due to error

Every time i try to login i get a message saying i cant login due to communication error, ive been trying at it for a week and a half.

Official Employee

Re: Cant login to account due to error

Thank you for using the Xfinity Forums for your question and I understand how this can be frustrating. I would like to look at your account if you don't mind and see what these changes are in your fees. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!