Hi Casxfi. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with troubleshooting your My Account access issues. To get started, please send me a private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
Casxfi, Thank you for confirming the issue has been resolved. Please let us know if you need help with anything else, feel free to create a new post and our team would be more than happy to help you again.