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Cant access my account settings and billing

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Cant access my account settings and billing

I try to acess my account settings and it just keeps loading been a week now

Official Employee

Re: Cant access my account settings and billing

Hi Casxfi. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with troubleshooting your My Account access issues. To get started, please send me a private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Cant access my account settings and billing

 

Casxfi, Thank you for confirming the issue has been resolved. Please let us know if you need help with anything else, feel free to create a new post and our team would be more than happy to help you again.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!