Community Forum

Cannot setup service at new address

New Poster

Cannot setup service at new address

I am trying to setup service at a new address and the website says that the address is not available for service, yet all the other 20+ apartments in my small complex have Comcast and Xfinity.  I should not have to call outsourced CS to get service.  In the past, I just signed up online, set the date for self install and on my way.

 

What is going on?