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Cannot login to my account

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New Poster

Cannot login to my account

I cannot login to my account. I sign in, but then the web page just sits there with three dots, suggesting that something is loading, but nothing ever happens. How am I supposed to see my bill, transfer my service to a new location, or anything? So frustrating!!!!! This is an internet company! How can they be so inept?

New Poster

Re: Cannot login to my account

I've been having the exact same problem. The console says there's an internal server error. Can someone fix this?

New Poster

Re: Cannot login to my account

I have exact same issue. I tried to download Xfinity my account if it's working on my phone.. but still not working! What should I do?