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Cannot get MyAccount or Billing pages to load

New Poster

Cannot get MyAccount or Billing pages to load

I have a new account and am trying to sign up for Ecobill. However, when I log into Xfinity, I cannot get the MyAccount or Billing pages to load. Instead, there is just circle with three dots that eventually gives me this error message:

 

Comcast Error.PNG

 

I have tried over two days to see if this error is resolved, but it is not. What can I do to fix this?

New Poster

Re: Cannot get MyAccount or Billing pages to load

Still waiting on a response from Comcast?