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Cannot Login due to "a communication error"

New Poster

Cannot Login due to "a communication error"

I have been a comcast user for a week now and have never been able to acess my account online.  Everytime I attempt to login I get the message "A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later."  How can I get past this??

New Poster

Re: Cannot Login due to "a communication error"

I have had the same problem for at least a month. I’m not able to access my account via the app or safari.