Community Forum

Canceling and moving to a non Xfinity area

New Poster

Canceling and moving to a non Xfinity area

Although most companies will not charge early termination fees if you move to an area where they don't provide service, I just had the bad surprise reading in the contract that apparently, Xfinity will charge a penalty. 

Not only that, but I established my account with them in October 2018, we moved (but retained the same account) in March 2019, and now are moving in a non Xfinity area in December, and it seems I'm on the hook for $220 less $80? Does that seem about right to other Xfinity folks?

If so, that's really poor form of them. Albeit not unexpected...