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Can't sign in to my account

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Can't sign in to my account

I keep getting a message that says I am unable to sign into my account at this time. It has happened every day since I signed up for Xfinity. I need to pay my bill, so it is very frustrating. It seems to be a common problem based on some of the other messages too. 

Official Employee

Re: Can't sign in to my account

Hi alex_schneider, I have responded to your private message.

 

Than kyou

Official Employee

Re: Can't sign in to my account

Hi alex_schneider,  thank you for working with me via private message and if you are still needing assistance please let me know.

 

Thank you