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Can't pay bill -- website issue.

Frequent Visitor

Can't pay bill -- website issue.

I'm trying to pay my bill but when I click on 'make payment" I get

 Looks like something went wrong Please reload the page and try again.
Tried on my phone also and same message. 

New Poster

Re: Can't pay bill -- website issue.

Hey, vlawde, just wanted to let you know, I'm having the same issue.  It sounds like this may be a widespread problem to me.  Hopefully a Comcast rep contacts us.

Frequent Visitor

Re: Can't pay bill -- website issue.

I'm in Northern California, I only mention it because I'm wondering if it's nationwidr or more localized issue. 

New Poster

Re: Can't pay bill -- website issue.

Sounds nationwide to me.  I'm in Pittsburgh, PA area.  Also, I'm getting the same error when I attempt to access my comcast email it seems.

New Poster

Re: Can't pay bill -- website issue.

FYI, I'm experiencing the same, but paying without signing in worked for me. Just go to http://customer.xfinity.com/lite and follow the instructions.
New Poster

Re: Can't pay bill -- website issue.

I tried doing what you suggested, and it asked me to log in!  Haha.  I'll try agian from my home cmputer.