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Seems pretty common, never been able to login to my account to pay the bill since i've had it, about 6 months give or take now. Somewhat annoying.
Hello aac769, thank you for reaching out here and welcome to our community forums. I understand how annoying it could be when you are unable to view your account, and I would like to help review your username on my side. Could you please send me a private message with your full name to begin?