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Can't login, communication error has occured

New Poster

Can't login, communication error has occured

Either get that message or "We are having some trouble connecting to My Account"

 

It's been 3 months of this, how am I supposed to set up autopay if you won't let me sign into my account

Official Employee

Re: Can't login, communication error has occured

Hello, elo09! Welcome to the Xfinity Forums. 
I would be more than happy to help resolve this issue you are having with accessing your account. 

Please send me a private message with your first and last name and the username you are trying to log in with so I can assist. 

 

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
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