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Can't access my account

New Poster

Can't access my account

I keep getting this error when trying to log in. I literally just signed up for service 2 hours ago. Can somone assist?


We couldn't sign you into My Account.

Unfortunately, you won't be able to manage your account at this time.

Official Employee

Re: Can't access my account

Hi amaradjackson, I can assist troubleshooting this further with you. Could you please send me a private message with your account information (your name, address, account number and username you are using).


Thank you