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Can't Access My Account

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Can't Access My Account

I just signed up for Xfinity earlier this week and can't sign into my account. It just says "We couldn't sign you into my account". I'd really like to be able to pay my bill, and online is the only way I know to do it.
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Official Employee

Re: Can't Access My Account

Hi, biggshott92 - If you still experiencing issues with signing in to your account, please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me