I can't sign in to my account. No error message. Just keeps looping me back to sign in. Having this problem for weeks. Talk to two agents on line. Changed my password three times. Nothing works. How long does it take to fix this problem?
Hello, Demertres. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with trying to get into the My Account app. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, Demetres. I have not heard back from you. If you still need assistance, please feel free to start a new thread.