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Bill payment on web site

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Bill payment on web site

Every month I schedule a payment on the web site. I received notice 2 days ago that my bill was available, but I can't get to the payment screen. When I hit 'Make a Payment' button, I go to a screen 'https://payments.xfinity.com/new' which is blank. 

 

Any idea what could be wrong?

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Re: Bill payment on web site


@natfperreault wrote:

Every month I schedule a payment on the web site. I received notice 2 days ago that my bill was available, but I can't get to the payment screen. When I hit 'Make a Payment' button, I go to a screen 'https://payments.xfinity.com/new' which is blank. 

 

Any idea what could be wrong?


I found this:

https://idm.xfinity.com/myaccount/account-selector?execution=e2s1

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I am just a customer, volunteering my time to help other customers here in the Forums.
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