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Account online says setting up after two weeks

New Poster

Account online says setting up after two weeks

I have had my Xfinity internet and tv for about two weeks now I am a new customer. Everything works great after I self installed. Every time I go to log into the website to see my account it just says we are working on setting up your account. Basically I can’t see anything online. Can you help
New Poster

Re: Account online says setting up after two weeks

I've been having the same issue! Have you been able to get yours sorted out?