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Accessing my account

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Accessing my account

I’ve been trying to log into my account since I set up my equipment and it won’t let me log in!! I’ve tried calling several times and nothing I usually hang up after 7 min. How can I access my account without having to sit on the phone for an hour? My email is <Edited>

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Official Employee

Re: Accessing my account

Hi Alyssariebe93, thank you for taking the time to reach out here on your Xfinity Forums.  I can help look into with your online account, please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Accessing my account

Hi Alyssariebe93,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Accessing my account

Hi Alyssariebe93,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!