Community Forum

Accessing a second account

New Poster

Accessing a second account

We own a secpnd home that also utilizes Comcast services. I have a few questions. 1) How can I find information to compare services for an upgrade? Spending over an hour on the phone with someone who simply wants to sell "bundles" is not working. Since we have a primary account, when I search online, the website wants to access that one. So, 2) How can I create a second account, using the same email address? Is this really that difficult to do?

Thank you.

New Poster

Re: Accessing a second account

I have the same issue.  I have  second property and becuase I already used my phone number and email on the first login I cant make a second login.  

How do I get them under the same login?  

Official Employee

Re: Accessing a second account

Hi maremal. You can create a seconds account, however you will need a unique email address to do so. Linking two accounts is no longer an option. If you need assistance going over services and upgrade options, I can help. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

New Poster

Re: Accessing a second account

How do I send you a private message?

 

I have this exact same problem.