I cannot see my account from the day I use Xfinity. Please help with this.
Greetings, graciehou0203! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are running into this error when you are trying to log into you MyAccount app or website (http://xfinity.com/myaccount). This is certainly a great tool to manage your account once you can get into it. I would like to look into this and see what we can do. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, graciehou0203. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.