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A communication error has occurred.

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A communication error has occurred.

 

I get this error message when I login into my comcast account : "A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later."

 

I am a new customer and signed up for your Internet service! Please help with this.

 

when I vistit this link

https://payments.xfinity.com/new

Sorry, This Isn’t Working Right Now

Please return to My Account Overview while we resolve the issue.

 

Silver Problem Solver

Re: A communication error has occurred.


@mg2020 wrote:

 

I get this error message when I login into my comcast account : "A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later."

 

I am a new customer and signed up for your Internet service! Please help with this.

 

when I vistit this link

https://payments.xfinity.com/new

Sorry, This Isn’t Working Right Now

Please return to My Account Overview while we resolve the issue.

 


When I go to that link, it asks for my username and password.

What browser are you using?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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