Community Forum

A communication error has occurred when I login xfinity web site

Regular Visitor

A communication error has occurred when I login xfinity web site

Hi admin

I got the following error message once I login xfinity website, could u help take a look?

 

A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later.

 

Thanks

Simon

Highlighted
Official Employee

Re: A communication error has occurred when I login xfinity web site

Hi lisugar, thank you for reaching out and I have sent you a private message.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: A communication error has occurred when I login xfinity web site

Hi lisugar, thank you for working with me through private message and happy to hear I was able to correct this issue for you.  Please reach back out if you need assistance in the future.

 

Thank you for your time!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!