Hello, MitsubishiMatt. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with the My Account app or website. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, MitsubishiMatt. I have not heard back from you. If you still need assistance, please feel free to start a new thread.
I want to end my xfinity wifi. I stopped using it for over a month, but it keeps renewing. I cannot enter my account and end it, it says "A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later." I need help.