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2 Account Numbers for 1 Username?

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2 Account Numbers for 1 Username?

I have two Comcast accounts for two seperate residences. I was able to create a username and login for my primary residence but I can't figure out how to attach my second account to the same username. What are the steps to add a second account to the same login?

Official Employee

Re: 2 Account Numbers for 1 Username?

Hi tincox, 

 

Unfortunately, you can no longer link both active accounts together using the same information. You will have to create separate login credentials for each account. Sorry for the inconvenience.