Open Outlook.
Click the File menu (Outlook 2010, 2013 or 2016) or Tools menu (Outlook 2007).
Click the Account Settings button.
Select your Xfinity email address and click Change.
Verify that the account type says POP. If the account type says IMAP, no changes are needed.
Click More Settings in the lower right.
Click the Advanced tab.
Change the Incoming Server to 995.
Ensure that SSL is selected or checked as the encrypted connection.
Click OK to save your settings.
Open Mac Mail.
Click the Mail menu.
Click Preferences.
Click Accounts.
Select your Xfinity email address.
Verify that the account type says POP. If the account type says IMAP, no changes are needed.
Click the Advanced button to the right.
Change the Incoming Server to 995.
Ensure that SSL is selected or checked as the encrypted connection.
Open Windows 10.
Select the cog icon in the bottom left-hand corner, then select Manage Accounts from the right sidebar.
Select your email account from the list.
Select the Change mailbox sync settings option at the bottom of the page.
Scroll down, then select Advanced mailbox settings.
Verify that the account type says POP. If the account type says IMAP, no changes are needed.
Change the Incoming Server to 995.
Ensure that SSL is selected or checked as the encrypted connection.
Select Done and Save.
Open Outlook Express.
Click Tools.
Click Accounts.
Select your Xfinity email address, then click Properties.
Click Servers.
Verify that the account type says POP3. If the account type says IMAP, no changes are needed.
Click the Advanced tab.
Change the Incoming Server to 995.
Ensure that SSL is selected or checked as the encrypted connection.
Click OK to save your settings.
Open Windows Live Mail.
Right-click on the account at left, then click Properties.
In the Properties window, click on the Servers tab to verify that the incoming mail server type is set to POP. If the account type says IMAP, no changes are needed.
Click the Advanced tab.
Change the Incoming Server to 995.
Ensure that SSL is selected or checked as the encrypted connection.
Click OK to save your settings.
Open Thunderbird.
Click Tools.
Click View settings for this account.
Click Server Settings.
Verify that the server type says POP. If the server type says IMAP, no changes are needed.
Change the port to 995.
Ensure SSL/TLS is selected under Connection Security.
Click OK.
Port settings can generally be found in your email application's Account Settings, Properties or Preferences section. If your email application is not listed above, please consult your email application developer for instructions on changing your POP account settings.
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