Community Forum

wifi

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

wifi

Please help! I haven't been able to reset my password on line for my wifi. 

Silver Problem Solver

Re: wifi

What method are you using that doesn't work?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Expert

Re: wifi

If it is a Comcast supplied gateway device, you can try doing it directly in its user-interface pages rather than online;

 

https://www.xfinity.com/support/articles/securing-wireless-gateway-network



I am not a Comcast Employee.
I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!