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wifi 2.4

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Expert

Re: wifi 2.4

Does your laptop see the 5GHz network?


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: wifi 2.4


@tnjtennis wrote:

We just got a new laptop and it is only showing the 2.4 wifi connection and not the 5....how can I add it?  The 2.4 is very slow.


It's possible your laptop doesn't have the ability to use the 5, not all devices do.

New Poster

wifi 2.4

We just got a new laptop and it is only showing the 2.4 wifi connection and not the 5....how can I add it?  The 2.4 is very slow.