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i use Firefox also and the links open in a new tab,
so a first thing to check is Firefox's options;
Look in options General category, the "Tabs" section, & make sure "Open new windows in a new tab instead" is enabled.
Until a few days ago, when I would sign in, and click on my EMAIL, a new tab would open just beside the Xfinity home page. Ditto if I went ot a link from the home page. Now, all of a sudden, they open in completely new windows, requiring me to switch back and forth.
I use Firefox as my browser.