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where are my "sent" emails and drafts?

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where are my "sent" emails and drafts?

There used to be a clear link to saved drafts and sent emails.  Now I cannot find where to access these.

Frequent Visitor

Re: where are my "sent" emails and drafts?

I have the same problem. 

I tried to get some support and help here, but to no avail.

When I went back to Comcast email after complaining, the "sent" feature was there.

Now, (same day, but later on); it is gone again!!!!!!!!

Expert

Re: where are my "sent" emails and drafts?


@krpenn11 wrote:

There used to be a clear link to saved drafts and sent emails.  Now I cannot find where to access these.


Are you seeing the other folders to the left of the screen?  Or are all of the folders gone?  How are you accessing your email?



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I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Frequent Visitor

Re: where are my "sent" emails and drafts?

Hi,

Thanks for your reply.

I am accessing my email through my PC at home.

There USED to be several folders displayed to the left of the screen, but now there are none, yes, they are all gone.

I tried refreshing it and after the first time I complained and asked for help through Comcast's customer service, said folders reappeared for a brief time.

They are gone again!

Thanks, Jeannie

Expert

Re: where are my "sent" emails and drafts?

  See if this sorts it out for you----------------

 

https://forums.xfinity.com/t5/Internet-Archive/view-forlders-in-email/m-p/2839240#M505431



I am not a Comcast Employee.
I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!
Frequent Visitor

Re: where are my "sent" emails and drafts?

Yes!!! Thank you so very much!!!