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when do you anticipate getting comcast email server fixed

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when do you anticipate getting comcast email server fixed

My comcast email server is not responding.  When is it going to be fixed?

Admin1

Re: when do you anticipate getting comcast email server fixed

Hi Johnrosen -- We had a national issue with our email platform yesterday. This has now been resolved. We are currently dealing with some residual fallout from this issue. We appreciate your patience while we get this fully resolved. 


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New Poster

Re: when do you anticipate getting comcast email server fixed

I don't know why you keep insisting that the email problem has been resolved.  I have been without email since the afternoon of 2/15/2018!  

Admin1

Re: when do you anticipate getting comcast email server fixed

mharmonay -- Can you provide further detail about your email issue? When you say that you're without email are you saying you can't get to your email? Are you able to access it but no emails are there? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!