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toolbars

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Problem Solver

Re: toolbars

Hi,

 

    So the Norton toolbar is not visible on chrome? Are logins being autofilled?

 

 

Thanks

Anirban

New Poster

Re: toolbars

The identity safe box isn't there. When I click on the Norton button in the right hand corner all 4 extensions are enabled.

Problem Solver

Re: toolbars

Hello ,

 

Sorry, what exactly happens when you try to use Identity safe on chrome? Are you able to find the Norton Toolbar on Chrome? Can you check the status of add-ons/extensions on chrome & confirm that it is enabled? Did you try to check the extensions here: https://identitysafe.norton.com/client?server=1?

 

Harry

Norton Support

New Poster

Re: toolbars

When I get to step 6 it shows

 

Internet Explorer : Everything is OK

Google Chrome (default browser) : Everything is OK

Mozilla Firefox ; Not installed

 

and everything stops

Problem Solver

Re: toolbars

Hello ,

 

You can try the instructions from our support article to get Norton toolbar on Chrome:

https://support.norton.com/sp/en/us/home/current/solutions/v58055475_EndUserProfile_en_us

 

Harry

Norton Support

New Poster

toolbars

Currently use Explorer 9 on a Vista platform. If I switch to the Google Chrome browser how do I get the Norton & XFinity toolbars onto the top of the page? Thanks!