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recurrent internet outages

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recurrent internet outages

Every day, usually at night, I lose internet service, sometimes for a few minutes, sometimes for hours.  Comcast has run new cable, swapped out gateways, done all the obvious fixes but nothing seem to help.  Any ideas?

Expert

Re: recurrent internet outages

Start here;

 

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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Admin1

Re: recurrent internet outages

Hi 1201SLD -- The links provided by EG are very helpful in resolving any connection issues. Were you able to give those troubleshooting steps a try? I'm checking in to see if you're still having connection issues after trying those steps. 


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