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"XFINITY ID Registration Deactivated"

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"XFINITY ID Registration Deactivated"

I received an email from "My XFINITY" (noreply@xfinity.net) with the Subject Line "XFINITY ID Registration Deactivated", stating that my XFINITY Account had been temporarily deactivated pending my consent to XFINITY's Electronic Communications Delivery Policy.  There was a link in the email stating "Click Here to Confirm the ID Registration (XFINITY ID or Email)". There was a statement in the email saying that "If you choose to ignore our request, your account will be deactivated."  I am 99.9 percent certain this is a scam, but I wanted to confirm and to alert both Comcast and other XFINITY customers who may have received a similar message.  Most of the time such scams are pretty obvious, with spelling and grammar errors, etc., but this one was much more "professional" looking and I almost fell for it (I did not open the link.)


Accepted Solutions
Expert

Re: "XFINITY ID Registration Deactivated"

See here about legitimate emails from Comcast---------------

 

Phish or Legit?

 

You can report such scam attempts here-------------

 

https://constantguard.xfinity.com/help/report-abuse/


All Replies
Expert

Re: "XFINITY ID Registration Deactivated"

See here about legitimate emails from Comcast---------------

 

Phish or Legit?

 

You can report such scam attempts here-------------

 

https://constantguard.xfinity.com/help/report-abuse/

Official Employee

Re: "XFINITY ID Registration Deactivated"

Hello SLHeyborne, most likely this was a scam e-mail. However, if you would like me to look at your account to see if there was anything compromised,  I certainly can. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you